Terms and Conditions
Introduction
Welcome to Gardener Hoxton. These Terms and Conditions govern your use of our services. By booking our gardening services, you agree to comply with and be bound by the following terms. Please read them carefully.
Services
Gardener Hoxton provides a range of gardening services, including but not limited to:
- Garden design and planning
- Lawn maintenance
- Planting and landscaping
- Pruning and trimming
- Seasonal garden clean-up
All services are subject to availability and may be modified based on the specific needs of your garden.
Booking and Payment
To secure a booking, a deposit of 50% of the total service cost is required at the time of booking. The remaining balance is due upon completion of the services. We accept various payment methods, including credit cards, debit cards, and bank transfers.
All bookings are confirmed once the deposit is received. It is the responsibility of the client to provide accurate information regarding the services required.
Cancellation and Refunds
If you need to cancel or reschedule a booking, please notify us at least 48 hours in advance. Cancellations made within 48 hours of the scheduled service may incur a cancellation fee equivalent to 30% of the total service cost.
Refunds will be processed within 14 days of the cancellation request, provided that the cancellation policy has been adhered to.
Liability
Gardener Hoxton strives to provide the highest quality services. However, we cannot be held liable for any unforeseen circumstances, including but not limited to:
- Damage to plants beyond normal wear and tear
- Weather-related disruptions
- Third-party claims arising from our services
Clients are responsible for informing us of any known issues or conditions that may affect the delivery of our services.
Privacy Policy
Your privacy is important to us. We collect and use personal information solely for the purpose of providing our services. We do not share your information with third parties without your consent, except as required by law.
By using our services, you consent to the collection and use of your information in accordance with this policy.
Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which Gardener Hoxton operates. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in this area.
Amendments
Gardener Hoxton reserves the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. It is the responsibility of the client to review the terms periodically.
Acceptance of Terms
By engaging our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.